Gas Station Attendant – 1
Adventure Paul – 0
I expected him to say, “Yes sir. Please exchange the flat soda you bought from our store. I apologize for the inconvenience.”
A perfect example of why you should not expect anything.
What’s wrong with customer service today? After the gas station I went to Ingle’s for some cat food and drinks. The cashier was a young girl–but what she lacked in years she made up for in pounds.
I became perturbed when she didn’t acknowledge me with a hello or even eye contact throughout the checkout. She continued to talk to the previous customer (her friend) until she turned and gave me the total. So I handed her my Ingle’s Advantage Card since she failed to ask.
What happened? Why doesnt anyone care anymore?
This past year I worked at Radio Shack for two months. The job paid less than I made when I was sixteen but I needed the income. I greeted every customer enthusiasticly and went above and beyond to offer assistance when I could. It wasn’t their problem I could care less about the job so I didn’t make it their problem.
I feel like it’s harder to be grumpy and do a poor job at work than the alternative.
I wrote this post (and even posted the video I made earlier) from my phone because my laptop is broken. Pretty amazing I can do all this from my Motorola Droid. The biggest limitation is that I needed to connect to a wifi signal before my phone would upload the video to YouTube because it was longer than 30 seconds. This is where a 4G network would make the difference in being completely mobile.
I have some important news to share. Check back tomorrow.
